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Here, in no particular order, are thirteen things I’ve learned about trust and how we need to wield, build, and protect it as leaders.

1. Trust is a decision at first and a reward later on. What I mean by this is that when you first enter a professional relationship, you need to decide immediately that you (cautiously, sure) trust this person to have good intentions, to care about the work, and to do…


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In my last post, I talked about the importance of trust, and the underlying vulnerability that enables trust, in high-performing teams. I posited that behind almost every difficult interpersonal situation there’s a faulty trust dynamic. And I suggested a methodology for identifying the trust dynamic at the root of issues.


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As a new leader, you’re apt to encounter some of the following scenarios:

1. You inherit a team. You have no idea how much supervision your team members prefer or require. You’re afraid of micromanaging them, but also worried you won’t give enough guidance.

2. Your team isn’t meshing together…


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Recently, a friend of mine posted a meme on Facebook. It was a takeoff on sports tournament brackets, but instead of sports teams, it was a head-to-head matchup of overused business jargon. All the usual suspects that people like to roll their eyes about were there: “circle back”, “synergy”, “lean…


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The Coronavirus is creating a lot of first-time remote-team managers right now. And for good reason: It’s time to send your teams home. You can’t afford not to. Society can’t afford for you not to. We have to flatten the curve.

I’m here to help. I’ve been managing remote teams…


The other day, I was talking with a girlfriend and I casually mentioned that I’ve been dealing with some anxiety lately. “Oh, man…me, too,” she said. “Perimenopause is horrible! I can barely leave the house sometimes.” …


Be like this hero.

Let’s face it: making big decisions is hard. If you’re in a position to single-handedly make a strategic call that could result in failure (which is basically all strategic calls), that’s a lot of pressure. But if you’re a leader, or aspire to be one, that’s exactly where the rubber…


A few years ago, I found myself in an exciting and challenging position. I’d just finished reading The Lean Startup by Eric Ries, and I felt like I’d just been given the keys to the proverbial castle. …

Abbie Moore

Socially-conscious product leader, Lean Startup evangelist, COO and Chief Product Officer at Adopt-a-Pet.com

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