How Animal Shelters Perfected the Art of the Pivot

Abbie Moore
11 min readAug 28, 2020
Photo by Helena Lopes from Pexels

Recently, a friend of mine posted a meme on Facebook. It was a takeoff on sports tournament brackets, but instead of sports teams, it was a head-to-head matchup of overused business jargon. All the usual suspects that people like to roll their eyes about were there: “circle back”, “synergy”, “lean in”, “deep dive”, and so on. (Full disclosure: I use all 32 words in the bracket, and I’m not sorry.) Most…

Abbie Moore

Empathetic leadership enthusiast, author, Lean Startup evangelist, COO at Petco Love, former CEO at